Terms of Use & Customer Agreement

By accessing, browsing, or purchasing from Selects Mats, you acknowledge that you have read, understood, and agreed to be legally bound by these Terms of Use, along with our Privacy Policy and Disclaimer. If you do not agree with any part of these terms, you must discontinue your use of our website immediately.

These terms apply to all visitors, registered customers, wholesale partners, and any individuals who interact with our online store or digital channels.

All visual designs, product photography, typography, logos, graphics, text copy, source code, and digital assets published on this website are the exclusive intellectual property of Selects Mats or its respective licensors and are protected under international copyright and trademark laws.

You may download or print single copies of order confirmations or product specifications solely for your personal, non-commercial records.

We make every effort to display the dimensions, pile heights, fiber materials, backing textures, and colors of our doormat collections as accurately as possible. However, actual colors may slightly vary depending on screen calibrations and display lighting conditions.

Prices for our doormat products are subject to change without prior notice. All prices are displayed in the official currency indicated on the store catalog and exclude applicable sales taxes or delivery surcharges, which are calculated during checkout.

We reserve the right to correct any typographical errors, inaccuracies, or omissions in product pricing or inventory levels, and to cancel any orders affected by such errors before shipment.

When placing an order through our store, you warrant that you are legally authorized to use the chosen payment method and that all billing and shipping information provided is complete, accurate, and current.

Order acceptance takes place when we send you an official order dispatch confirmation. We reserve the right to refuse, limit, or cancel orders placed under suspicious circumstances, unauthorized reseller bulk orders, or non-verified billing addresses.

For specific details on accepted payment methods and safety standards, please inspect our Delivery and Payment guidance.

Estimated shipping timelines provided at checkout or within our store guides are indicative and not guaranteed delivery dates. Selects Mats is not liable for carrier delays caused by customs clearance, extreme weather events, or postal disruptions.

Risk of loss and title for all purchased doormat products pass to you upon our delivery of the parcel to the designated postal carrier. Detailed courier rates and delivery timelines are available on our Delivery Information page.

We stand behind the craftsmanship and resilience of our entrance mats. If you receive a defective, damaged, or incorrect product, our return protocol ensures prompt resolution through either replacement or refund.

Eligibility criteria, processing windows, return shipping guidelines, and restocking policies are fully governed by our dedicated Refund Policy.

While utilizing our digital platform, you agree not to:

• Engage in automated data scraping, crawling, or systematic retrieval of catalog specifications without explicit written consent.
• Inject malicious code, viruses, trojans, or attempt unauthorized penetration testing against our infrastructure.
• Transmit fraudulent payment details, impersonate any person or entity, or provide deceptive customer details.
• Interfere with or disrupt the ordinary operation, performance, or security of the store.

Violations of platform security or prohibited conduct may result in immediate suspension of account privileges and civil or criminal prosecution.

To the fullest extent permitted by applicable law, Selects Mats, its directors, employees, and affiliates shall not be held liable for any indirect, incidental, punitive, consequential, or special damages arising from your access to or inability to use the site or products.

In no event shall our total aggregate liability exceed the total purchase price paid by you for the specific product giving rise to the claim.

These Terms of Use and any separate agreements shall be governed by and construed in accordance with standard commercial regulations and consumer protection frameworks applicable to our registered operating jurisdiction.

We reserve the right to modify, amend, or update these terms at any time. Continued interaction with our store following published revisions constitutes full acceptance of the updated terms.

If you have any questions, compliance requests, or legal notices concerning these Terms of Use, please reach out to our dedicated legal and support desk.